Step 3 of 6
AI Adoption & Usage™
This section evaluates the extent to which AI is being used in day-to-day work and whether adoption has extended beyond a small group of early adopters.
Why it matters
Providing access to AI does not guarantee adoption. Sustainable value is created when AI becomes embedded in everyday workflows and working practices.
Behavioural Adoption
AI tools are being used regularly as part of day-to-day work.
AI has become embedded in normal work routines.
Adoption extends beyond a small group of early adopters.
Teams are actively identifying new opportunities to use AI.
Employees are encouraged to experiment with AI safely and responsibly.
