Step 4 of 6
Operating Model Integration™
This section assesses whether AI has been incorporated into business processes, workflows, governance structures and decision-making frameworks.
Why it matters
AI cannot create meaningful business value if it operates separately from the way work is organised and executed.
Workflow Integration
AI has been incorporated into existing business processes.
Teams have redesigned parts of their workflows to take advantage of AI.
Ownership and accountability for AI-enabled processes are clearly defined.
Human oversight responsibilities remain clear where AI is being used.
AI is helping improve collaboration across teams and functions.
