Step 5 of 7
Capability & Learning™
This section evaluates workforce confidence, practical AI skills, learning culture and the organisation's ability to continuously build AI capability.
Why it matters
AI adoption is ultimately a human capability challenge. Organisations create value when employees understand how to apply AI safely and effectively to real business problems.
AI Capability
Employees understand how AI can support their role.
Employees are confident using AI tools effectively.
Teams share AI knowledge, use cases and lessons learned.
The organisation provides adequate support for learning and adoption.
Managers actively encourage the practical use of AI.
